![]() Also you now need to go online in order to turn on offline mode - and I don't even need to explain why this is embarrassingly poor design on EA's part. However if you're going to force people to install a new app to play the game, why take out some of the most loved features? The main one that bothers me is the lack of a gifting feature, I used to gift Sims packs to friends and have Sims packs gifted to me on occasion, however this is not present in the EA app with no sign of it being added any time soon. However recently, you are forced to install the ea app to play the Sims, and now the origin app is completely defunct, if you install it it will immediately open a window making you download the ea app instead. What version of Windows can EA App run on EA App can be used on a computer running Windows 11 or Windows 10. Download and installation of this PC software is free and 12.247.0-5504 is the latest version last time we checked. I play the Sims, and it used to be on the origin app. EA App is provided under a freeware license on Windows from console emulators with no restrictions on usage. So they have stolen my games that I bought with good money and are incapable, so far, of reinstating my games that I PAID for. ea is the reason why I will NEVER EVER waste any more money on their products because they are liable to delete them, as now, for no reason whatsoever. It is a huge shame because the Sims 4 game is excellent but ea consistently ruin the experience by being completely, utterly, abysmally useless in providing any 'service' or 'help' whatsoever when they create problems (multiple times) with their updates, or today, with having signed me out of my account and DELETED ALL MY EA GAMES FROM MY LIBARY. Any time I've needed help it has always been a VERY PAINFUL experience but this is the worst yet as I can't even get access to their so-called 'help/customer service'. Log in to a different account or restart the app to try again" To summarize, they have deleted all my purchased games and signed me out of my account plus are so far completely abysmally incapable of fixing their errors and helping me. This is the error code they gave me and the problem they have created: "ea error code EC:10000 Your library is empty Purchase games or join ea play to start building your library You don’t have access This title may have been downloaded to your device by another user who owns the game. EA completely hates its customers, apparently, because it is impossible to get help after they have COMPLETELY DELETED ALL my games overnight. Our Commitments Positive Play Inclusion & Diversity Social Impact People & Culture Environment. Company EA Studios Careers Our Technology EA Partners News Inside EA. 100 stars for completely abysmal 'help' and EA customer 'service' for Sims 4. EA Play The EA app Competitive Gaming EA Play Live Playtesting.
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